Privacy policy
CITIZEN FIRE concerned about the rights of individuals, particularly with regard to automated processing, and in a desire for transparency with its customers, has implemented a policy covering all of this processing, the purposes pursued by the latter as well as the means of actions available to individuals so that they can best exercise their rights.
For any additional information on the protection of personal data, we invite you to consult the website: https://www.cnil.fr/
1- Data controller (within the meaning of law 78-17 known as the "CNIL" law)
Your data is collected by:
Société Citizen Fire
13 Rue Charles Lecocq
Paris France, Share capital 113,580 euros, RCS PARIS 534069794,
VAT FR 60 534069794.
Personal data means any information relating to an identified or identifiable natural person (data subject); is deemed to be identifiable a person who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more specific elements, specific to his physical, physiological, psychological, economic, cultural or social identity.
Legal Notice
Société Citizen Fire
13 Rue Charles Lecocq
Paris, France,
Share capital €113,580,
RCS PARIS 534069794,
VAT FR 60 534069794.
2- Identification of the data collected, purpose and use of the data processed
In order to ensure these contractual commitments vis-à-vis its customers, CITIZEN FIRE collects the data necessary for the implementation of its services.
This data is collected when the customer:
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Create a personal space
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Request information Place an order on the Smart and Green La buche website
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Browse the Smart and green la buche website
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Contact customer service;
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Write an opinion/comment visible on the Smart and green la Buche website
- In order to better understand the data processing carried out by Smart and Green, we invite you to read the information below:
| PURPOSE OF PROCESSING | DATA TYPE |
| Management of newsletters and free subscriptions Information on products, services and promotional offers |
Civility Last name First name(s) Address Phone numbers email address Internal processing code allowing the identification of the client IP adress Data relating to means of payment: postal or bank account statement, check and/or bank card number, bank card expiry date Data relating to transactions: transaction number, details of the purchase, subscription, good or service subscribed Requests for documentation, trials, products purchased, services and subscriptions taken out, quantity, amount, periodicity, delivery address, contractual relationship history, product returns, origin of the sale or order, correspondence with the customer, comments from customers and prospects, identity of the people in charge of customer relations |
We will never use your phone number for commercial prospecting, your number is used exclusively to contact you for customer service.
3- Data Hosting
However, in the event that one of CITIZEN FIRE's subcontractors is located outside the European Union, CITIZEN FIRE, in its capacity as data controller, implements all the necessary measures to ensure the security of the data of its clients.
4- Banking details
CITIZEN FIRE uses Stripe, an online payment service provider, to process payments on behalf of CITIZEN FIRE customers. All your personal data is protected and encrypted using a secure TSL server provided by Stripe Inc. The payment information you provide on the CITIZEN FIRE site may be transmitted to Stripe in order to process your payment. https://stripe.com/fr/privacy
5- Destination of collected data
The latter may also be transmitted to third parties as soon as this transmission is made essential for the performance of the contract which binds you to CITIZEN FIRE (example: the data transmitted to the carrier for the delivery of the products)
6- Data retention period
– Marketing data: example newsletter database: 3 years
– 6 years after the last order
– 10 years for invoices
– 13 months for cookies
7- Right of access and rectification of your data
In accordance with Law 78-17 “Informatique et Libertés” of January 6, 1978, each person has a right of access, rectification and opposition to their personal data.
You can exercise this right by contacting us at the following address:
CITIZEN FIRE 13 rue Charles Lecocq 75015 PARIS
or by email at: Citizenfire@gmail.com
In accordance with article 40 of the aforementioned law, any request must be accompanied by a photocopy of a valid identity document signed and mention the address at which CITIZEN FIRE can contact the applicant. The response will be sent within one month of receipt of the request.
In addition, and since Law No. 2016-1321 of October 7, 2016, people who so wish have the possibility of organizing the fate of their data after their death. For more information on the subject, you can consult the CNIL website: https://www.cnil.fr/.
Finally, each person has a right to the portability of the personal data that they have transmitted to the data controller. This right applies under the same conditions as the right of access and rectification